At s5ph, your privacy is not an afterthought — it is a core part of how we operate. This Privacy Policy explains exactly what personal data we collect, why we collect it, how we use it, and the rights you have as a player under Philippine law.
A quick overview of our core privacy commitments. The full details are in the policy below.
All data transmitted between your device and s5ph is protected by industry-standard 256-bit SSL encryption. Your login credentials, payment details, and personal information are never sent in plain text.
s5ph does not sell, rent, or trade your personal information to third-party marketers. Your data is used solely to operate the platform, comply with legal obligations, and improve your experience.
s5ph processes personal data in accordance with Republic Act No. 10173, the Philippine Data Privacy Act of 2012, and its implementing rules and regulations. Your rights as a data subject are fully respected.
You have the right to access, correct, and request deletion of your personal data held by s5ph. Submit a data request through our support team and we will respond within the timeframes required by law.
s5ph retains your personal data only for as long as necessary to fulfill the purposes outlined in this policy or as required by applicable law. Data no longer needed is securely deleted or anonymized.
Receiving promotional emails or SMS from s5ph is always optional. You can withdraw your marketing consent at any time through your account settings or by contacting our support team directly.
Summary: s5ph collects personal data to operate the platform, verify your identity, process transactions, and comply with Philippine law. We do not sell your data. You have the right to access, correct, and delete your information. By using s5ph, you consent to the practices described in this Privacy Policy.
s5ph ("we," "us," "our") is committed to protecting the privacy and personal data of all individuals who use the s5ph platform ("Platform"), accessible at s5ph.app. This Privacy Policy describes how s5ph collects, uses, stores, shares, and protects personal information in connection with your use of the Platform.
This policy applies to all registered players, visitors to the Platform, and any individual whose personal data is processed by s5ph in connection with the services we provide. It should be read alongside our Terms & Conditions and Responsible Gaming Policy.
By registering an account on s5ph or continuing to use the Platform, you acknowledge that you have read and understood this Privacy Policy and consent to the collection and use of your personal data as described herein. If you do not agree with any part of this policy, you should discontinue use of the Platform immediately.
For the purposes of the Philippine Data Privacy Act of 2012 (Republic Act No. 10173) and its Implementing Rules and Regulations, s5ph acts as the Personal Information Controller (PIC) with respect to the personal data of its players and platform users.
As the Personal Information Controller, s5ph determines the purposes and means of processing your personal data and is responsible for ensuring that such processing is carried out lawfully, fairly, and transparently in accordance with applicable Philippine data privacy law.
If you have any questions about how s5ph processes your personal data, or wish to exercise any of your data subject rights, you may contact our designated Data Protection Officer (DPO) using the contact details provided in Section 15 of this policy.
s5ph collects the following categories of personal data in connection with the operation of the Platform:
Sensitive Personal Information: s5ph may collect government-issued ID numbers and financial account references as part of KYC verification. These are classified as sensitive personal information under the Philippine Data Privacy Act and are handled with the highest level of security and access control.
s5ph collects personal data through the following means:
s5ph uses your personal data for the following purposes:
| Purpose | Data Used |
|---|---|
| Account registration and management | Identity, contact, and credential data |
| Age and identity verification (KYC) | Identity data, government ID, date of birth |
| Processing deposits and withdrawals | Financial and transaction data |
| Providing and improving Platform services | Usage data, game history, technical data |
| Customer support and dispute resolution | Communications data, account data |
| Fraud detection and prevention | Technical data, transaction data, IP address |
| Anti-money laundering (AML) compliance | Identity data, financial data, transaction history |
| Responsible gaming monitoring | Game history, session data, account activity |
| Marketing communications (with consent) | Contact data, preferences |
| Legal and regulatory compliance | All categories as required by law |
s5ph will not use your personal data for any purpose that is incompatible with the purposes listed above without first obtaining your explicit consent or as otherwise permitted by applicable law.
Under the Philippine Data Privacy Act of 2012, s5ph processes your personal data on the following legal bases:
s5ph does not sell, rent, or trade your personal data to third parties for their own marketing purposes. We may share your data with the following categories of recipients only to the extent necessary for the purposes described in this policy:
Data Processing Agreements: All third-party service providers who process personal data on behalf of s5ph are required to enter into data processing agreements that obligate them to handle your data securely and in accordance with the Philippine Data Privacy Act.
s5ph uses cookies and similar tracking technologies to operate the Platform, remember your preferences, and analyze usage patterns. The following types of cookies are used:
| Cookie Type | Purpose | Required? |
|---|---|---|
| essential | Session management, authentication, security tokens | Yes |
| functional | Language preferences, UI settings, game state | Optional |
| analytics | Aggregated usage statistics to improve the Platform | Optional |
| marketing | Personalized promotional content (with consent only) | Optional |
You can manage your cookie preferences through your browser settings. Please note that disabling essential cookies may affect the functionality of the Platform. Non-essential cookies are only placed with your prior consent.
s5ph implements a comprehensive set of technical and organizational security measures to protect your personal data against unauthorized access, disclosure, alteration, or destruction. These measures include:
Your Responsibility: While s5ph takes every reasonable precaution to protect your data, you are also responsible for keeping your account credentials secure. Never share your s5ph password with anyone. If you suspect unauthorized access to your account, contact our support team immediately.
s5ph retains your personal data for as long as your account remains active and for a period thereafter as required by applicable Philippine law and regulatory obligations. The following general retention periods apply:
| Data Category | Retention Period |
|---|---|
| Account and identity data | Duration of account + 5 years after closure |
| Financial and transaction records | 10 years (AMLA compliance requirement) |
| KYC verification documents | Duration of account + 5 years after closure |
| Customer support communications | 3 years from last interaction |
| Technical and usage logs | 12 months on a rolling basis |
| Marketing consent records | Until consent is withdrawn + 1 year |
Upon expiry of the applicable retention period, personal data is securely deleted or irreversibly anonymized. Where data must be retained for legal or regulatory reasons beyond the standard period, it will be stored securely with access restricted to authorized personnel only.
Under the Philippine Data Privacy Act of 2012, you have the following rights with respect to your personal data held by s5ph:
Request a copy of the personal data s5ph holds about you and information on how it is being processed.
Request correction of inaccurate or incomplete personal data held by s5ph without undue delay.
Request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to legal retention obligations.
Object to the processing of your personal data for direct marketing purposes or where processing is based on legitimate interests.
Receive a copy of your personal data in a structured, commonly used, machine-readable format where technically feasible.
File a complaint with the National Privacy Commission (NPC) if you believe s5ph has violated your data privacy rights.
To exercise any of these rights, please contact our Data Protection Officer using the details in Section 15. s5ph will respond to all verified data subject requests within thirty (30) days, or within the timeframe required by applicable law.
Identity Verification: To protect your privacy, s5ph will verify your identity before processing any data subject request. We may ask you to provide a copy of a valid government-issued ID to confirm that the request is being made by the account holder.
21+ Only: The s5ph platform is strictly intended for individuals who are at least 21 years of age. s5ph does not knowingly collect personal data from individuals under the age of 21. If we become aware that personal data has been collected from a minor, we will take immediate steps to delete that data and close the associated account.
If you are a parent or guardian and believe that a minor has registered on s5ph or provided personal data to us, please contact our support team immediately. We will investigate and take appropriate action without delay.
The s5ph Platform may contain references to third-party services such as payment providers (GCash, PayMaya, BPI, BDO, Metrobank). When you interact with these third-party services, you are subject to their own privacy policies and terms of service. s5ph is not responsible for the privacy practices of third-party providers and encourages you to review their policies before sharing any personal data with them.
s5ph does not embed third-party advertising networks or social media tracking pixels on the Platform without your prior consent.
s5ph reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data processing practices, applicable law, or regulatory requirements. When material changes are made, we will notify registered players via email or a prominent notice on the Platform prior to the changes taking effect.
The "Last Updated" date at the top of this page indicates when the policy was most recently revised. We encourage you to review this policy periodically to stay informed about how s5ph protects your personal data. Your continued use of the Platform after the effective date of any update constitutes your acceptance of the revised policy.
If you have any questions, concerns, or requests regarding this Privacy Policy or the way s5ph handles your personal data, please contact our Data Protection Officer:
Data Protection Officer — s5ph
Email: [email protected]
General Support: [email protected]
Response Time: Within 30 days of receipt of a verified request
If you are not satisfied with s5ph's response to your privacy concern, you have the right to lodge a complaint with the National Privacy Commission of the Philippines (NPC). The NPC is the independent authority responsible for administering and implementing the Data Privacy Act of 2012 and ensuring compliance with international standards for data protection.
This Privacy Policy was last reviewed and updated in January 2026 and is effective as of that date.
Now that you know how s5ph protects your privacy, dive into the full casino experience — live tables, slots, bingo, and more. Must be 21 or older to play.
// 21+ only | DPA compliant | Your data, protected